Please note that the unofficial prayer area at level 4R, near to the library no longer exists. 

There is a new unofficial prayer area at the staircase on level 3 of the carpark.

From the Serangoon MRT (CC13/NE12),
1. Take Exit G which will lead you to Level B2 of NEX.
2. Take the lift/escalator up to Level 3 of the NEX mall and walk towards the Fairprice Xtra (#03-42) Exit.  
3. On the left of the Fairprice Xtra (#03-42) Exit is the connecting bridge leading to the Carpark Level 4.
4. Walk down the bridge and turn right and walk till the end of the Carpark (near to the trolley bay). Please be careful of the vehicles. 
5. You will see a ramp leading down to Level 3 Carpark with more trolleys. Walk down the ramp and on the right of lot 195 is the staircase with sign 'Smoke Stop Lobby Staircase 10'. The unofficial prayer area is located just behind that door and shared for both muslimah and muslimin. 

There is a Qibla sign and a prayer mat available. Please bring your own telekung. 
For ablution, you would have to go to the nearest toilet in NEX mall before making your way to the unofficial prayer area.

(UPDATE 25/07/2022: We have been informed that the prayer items and qibla sign have been removed from the unofficial prayer place. You may still perform prayers here but please bring your own prayer mat and telekung. For qibla, you would have to use a Qibla app.)

There is an unofficial prayer area at Level 4, staircase ST 09 just before the toilets near to the Kopitiam (#04-11). 

If you're coming from the Sengkang MRT (NE16 / STC),
1. You can take the exit beside Old Chang Kee leading to Level 1 of Compass One or the one leading to Level 2 of Compass One.
2. Take the escalators up to level 4, you will be able to see the Kopitiam as you make your way up. If taking the lift ,the closest lift would be PL2, PL3 or PL4 up to level 4 then Kopitiam will be diagonally across.
3. There are 2 toilets on level 4 so please walk towards the one between Kopitiam (#04-11) and Raffles Medical (#04-09).
4. On the way to walking to the toilet, there is a door leading to the Fire Lift Lobby which has the sign 'Lift Not In Use', push that door and there will be another door on your right leading to staircase ST 09. Push that door. The unofficial prayer area will be right in front of you.
Prayer mat and telekung are provided. Please be sure to keep the items back into the bag and hang it onto the railing for the next person so that it will not obstruct the area.
Ablution can be done at the toilet nearby beforehand.

The musollah is open to restaurant patrons only and located on level 1.
Walk towards the door on the left of the cashier. Walk straight towards the brown door then turn right. The prayer area is on the right with the curtains. Ablution area is down the corridor on the right. Prayer mats, telekung and 1 pair of slippers are provided.
​For assistance, please ask the staff.

The musollah is located on level 2 and available for restaurant patrons only.

At right side of the cashier, there is a unit 256A. Walk up the stairs to level 2 and take off your footwear. The ablution area is straight ahead once on the second level. Once you've taken your ablution, the prayer area is behind the staircase (you will see a clear glass) with the shared prayer room and prayer mats laid out. Prayer mats are provided. Please bring your own telekung. For assistance, please ask the staff. 

 There is an unofficial prayer area in Hougang Mall, Staircase 3, level 3. 
Please take note that we do not recommend that you pray here if you have difficulty walking up/down stairs as you will have to walk down quite a number of flight of stairs after praying. 

1. From Hougang MRT Station (NE14) Exit B, walk towards the entrance of Hougang Mall
2. Take the escalator to level 3. 
3. Walk towards Popular bookstore (#03-15) which is just behind the customer service counter. 
4. On the left of the Popular bookstore is the toilets, you may take ablution there. 
5. Once you've done your ablution, continue walking down the corridor, there will be a door on your right with the red sign 'Smoke Stop Lobby' leading to Staircase 3.  Please note that once you close the door, you will not be able to open the door from the other side as it is a one-way door, hence, after praying, you will need to walk all the way down to Level 1 to exit the stairwell.
6. Once you are at Staircase 3, Level 3, walk up 1 flight of stairs, you will be at the shared unofficial prayer area. There is a prayer mat available. For muslimah, please bring your own telekung. Please be sure to hang the prayer mat onto the railing for the next person so that it will not obstruct the area. 

Once you've completed your prayers, you will need to walk all the way down to Level 1 to exit the staircase which will lead you between Koi & Mr Coconut at level 1. If you have another person accompanying you, you may take turns so that the other person can open the door once you're done and you don't have to walk all the way down.